Dynamics GP Enhancement Plan (Software Maintenance)
Expand your Microsoft Dynamics GP solutions through product enhancements and build powerful business relationships with comprehensive online services
The Great Plains Enhancement Plan enables you to expand your solutions through product enhancements and build powerful business relationships with comprehensive online services. The Enhancement Plan optimizes your investment while ensuring current and future flexibility.
With the Great Plains Enhancement Plan, you will receive:
- All software updates and upgrades, which incorporate significant as well as new product features minor refinements. One of the most-requested features for R6 was better access to CustomerSource, and in this release, CustomerSource will be accessible in the shortcut bar along the side and in the dropdown
- In addition to product updates, when you have your database registered, you will receive the updates to the database, such as Pervasive.SQL 2000 and Microsoft SQL Server. If you have U.S. Payroll; tax maintenance release updates are available whenever tax withholding and reporting requirements change. You will also receive Fixed Assets updates if you own that module. Each of these updates can also be found in the Download area within CustomerSource.
- Unlimited access to CustomerSource, a secure, password-protected area of Great Plains' web site that gives you 24-hour access to self-help tools and Great Plains community information to help you make the most of your business management system.
- Insights by Great Plains, our e-mail based service that brings information right to your desktop via electronic mail. With Insights, you have the opportunity to subscribe to topics of your choice and receive an e-mail summary with links to the latest information available on CustomerSource.
- You will be able to purchase additional modules as well as additional users to expand your system when you remain enrolled in the Enhancement Plan.
CustomerSource
If you haven't already explored this web site, be sure to take advantage of the many valuable areas of CustomerSource, the gateway to our "interconnected" Customer Community.
CustomerSource also provides you with Great Plains and industry news, white papers, fact sheets and documentation. You can get online training at your desktop through Great Plains University Online, download updates and see demos to learn about additional functionality within your business management system.
One of the most popular areas of CustomerSource is TechKnowledge, the same reference database used by Great Plains' support engineers. Here, you can find answers to commonly asked questions, technical tips, performance recommendations, usability hints and much more. Other useful support areas include Support Hot Topics, Technical FAQ and Quality Reports.
You can participate in discussion forums on various topics and in Interact sessions, which are live question-and-answer sessions on current issues, like new release information.
